Palmetto Builders Roofing Siding & Gutters - Privacy Policy


Privacy Policy for Palmetto Builders Roofing Siding & Gutters

Last Updated: September 1st, 2024

MJ's Roofing & Remodeling is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our services, including our website and SMS communications.

1. Information We Collect

We collect personal information directly from you when you:

Schedule appointments or request services through our website, SMS, or phone.

Opt-in to receive SMS notifications, including appointment reminders and confirmations.

The information we collect may include:

Personal Identification Information: Name, phone number, email address, and any details related to your roofing or remodeling project.

Communication Data: Details of messages sent to and received from you, including opt-out requests and support inquiries.

2. How We Use Your Information

We use your personal information to:

Schedule and confirm appointments related to our services.

Send SMS notifications to ensure smooth project management, including reminders and confirmations.

Respond to your inquiries and provide customer support.

Improve our services and enhance customer experience.

3. Sharing of Your Information

See below at 9.

4. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or misuse. This includes using secure servers and encrypting sensitive information.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and provide relevant content. You can control cookie settings through your browser.

6. Your Rights

You have the right to:

Access and Update Your Information: Request access to the personal information we hold about you and update any inaccuracies.

Opt-Out of Communications: Stop receiving SMS messages at any time by texting "STOP" to our shortcode. To rejoin, sign up again as you initially did.

Request Deletion: Request that we delete your personal information where legally required.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at

[email protected]

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

For more information, please visit our website at

https://palmettoroofingllc.com/

9. Important: Sharing of Your Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.